You have to be 23 years and over and have held a valid driving license for 2 years.
We accept payment both ways. We find that most people on arrival are tired and just want to get to their accommodation, so the quickest option for us is cash.
A passport and a valid driving license.
An additional driver can be included on the contract free of charge. We require the same documents as the main driver.
No we do not take your credit card details. As we do not charge excess there is no need.
We ask our clients to return the vehicle with the same amount of petrol as the car was delivered. This will be indicated on the car rental contract. There are petrol stations just before you get to the airport.
We will be happy to fill the car up and charge you in cash on delivery.
Yes, all our car hire is unlimited mileage.
We are sorry but your rental only covers Crete. If you wish to travel via ferry to another Island we will be happy to assist with recommendations.
As a small family company we do not have any hidden charges. We provide full insurance and 24-hour breakdown cover. We are always available at the end of the telephone. We pride ourselves in our service.
Automatic cars can be reserved in advance but they are few and far between as they are not a popular vehicle in Greece and come at a premium.
A Zakros Car Hire Representative will be at the airport holding a board with your name on. At Chania Airport our representative will be in the main arrivals hall. At Heraklion there are two arrival doors one for EU and one for Rest of the World. Our representative will be outside of the main airport building of the appropriate arrivals. If for some reason you cannot find our representative, please call us.
On arrival our representative will explain the procedure for returning the vehicle to the airport car park and where to leave the keys.
We will be very happy to meet you at your hotel. We deliver free of charge to a large number of
resorts but may choose to charge extra if your resort is far from our main stations.
Our Zakros car hire representative will be in the reception area with a Zakros board at the pre-arranged time.
Our representative will explain the procedure to you on delivery of your vehicle.
Being a small family company we have the security of our clients to consider. To this effect we supply Fully Comprehensive Insurance. We cover Fire, Theft, Personal, Body and under the vehicle. The only exception is if you take the vehicle OFF road.
We do not charge excess for damage and we do not demand an excess waver fee on delivery. The only exception to this is if the damage is caused by off road driving or offences against the law.
Zakros Car Hire does not require a deposit and therefore do not charge a cancellation fee.
Please keep us informed of any changes you would like to make. Our office staff always calls the airport arrivals direct for the landing times.
We just require a completed reservation form. Any changes can then be made via email or telephone.
Once you have your flight details and have decided where you would like your vehicle delivered. If booking last minute you can call our office directly to save time and secure your vehicle.
We generally confirm your booking via email within 24 hours. During high season (July, August and September) it could take 48 hours. Please also check your Spam box, as sometimes your computer does not recognize our address. If you would like a quick confirmation please telephone our office on 0030 28970 22137.
On collection of your vehicle we will issue you with a 24 hours telephone number. In the case of
accident do not claim any responsibility and contact us directly.
In case of breakdown our staff will come out to you as soon as is reasonably possible and repair or change the vehicle.
If for any reason you are stopped by the police, you need to show the following documents:
If you are unfortunate enough to get a ticket - please inform us immediately as all traffic fines are reduced by 50% if paid within 10 days and our staff will be able to advise you.
On Crete we drive on the right. All of the road signs are the same as you have at home. The town signs are in Greek and then 50 meters on in English. The speed signs and distances are measured in kilometers. We will be happy to issue a paper with more information on arrival and our representative will be happy to answer any questions you may have.
We can provide a GPS system for 3 euro per day. The device is set to English language for operating on Crete. Our staff will be available to run through its menu with you.
We provide a free map of Crete with every rental.
We provide child seats and booster seats free of charge. Please advise us in advance of requirements.
We are now able to provide Chicco baby seats on request for 3 euro per day.
We are happy to provide the child seat but the parent should be the person to set the seat in the car.
Zakros Tours is licensed by the
Greek National tourism organisation.
EOT Car Hire License: 1039E81000158801
Zakros Tours - A. Paspalakis S.A.
16 Sanoudaki str. L. Hersonissos Crete Greece, Postal code: 70014
Phone Numbers: +3028970-22137, +3028970-22626, Fax Number:+3028970-21312
MHTE - Travel Agency (License No): 1039E60000218501
MHTE - Car Rental (License No): 1039E81000158801